I liked coming here, the guy on the phone was nice. I don't recommended making an appointment online because they couldn't find my appointment. I had to wait an extra day because of it.
Hey guys thanks for the follow up. I'll bump you up a star and try online appointment again next time (from the website) and give a call then. No need to work on it now, no worries.
Fabulous service after my one star post, Ross, called me right away offered to replace things at no charge, offered a loaner car, as well as a fabulous customer service. Highly recommended !!!!
Two things make Colket Automotive the best repair shop I've ever been to: honesty and expertise. Everyone working there--from the woman working the front desk to the owner and master repairman--possesses extraordinary knowledge about cars.
When you bring your car in, the crew performs an in-depth diagnosis of the car. And instead of rushing through an explanation in order to get you to foot the largest bill they can charge, they carefully explain every facet of what ails your car. Then they explain your options. And when your best option involves paying them less money, they tell you.
My 2010 Subaru Forester unexpectedly broke down on the Pennsylvania Turnpike. Colket Automotive was the closest repair shop, so I chose to be towed there, even though I don't live in Lansdale and knew nothing about their shop. This turned out to be the only good luck I had all day. It was a blessing to work with Colket.
I am a car Guy and I can say that they have a Professional Honest Shop. The Owner greeted Me and I was very pleased with their Service!
As always the service was exceptional. 6 out of 5
I'm pretty sure Mr. Colket knows how I feel about his shop. But, I have been reminded that others should know how I feel, so here goes:
I made this appointment at the last moment, and as always the service was exceptional compared to others, but the standard for these guys. The attitude of everybody in this shop is always positive & uplifting. They always strive to accommodate, they all want to help. They stand behind their workmanship. in short I have been going to these guys for years & I've never been disappointed. But what I am most impressed with is their HONESTY.
Something they never knew until now is that before my job kept me out from under the hood of my cars, I always used to work on my own vehicles from tune-ups to brakes to suspension to engines down to the short block etc. The reason I go to Colket is because of there honesty. They never recommend work or parts unnecessarily, but they will discuss things that may become a problem in the future.
In short I highly recommend Colket because it is a GOOD VALUE, You get a big bang for the buck.
I have been going to Colket for at least 8 years now. Always done on time, reasonable costs of repair, very knowledgeable and friendly staff. I have 2 cars and 3 Harleys, all of which go to Colket !!! Great service and honesty, hard to find in this day and age. Thank you Ross and crew!!
I have taken my vehicles to Colket technical for about 5 years and I won't go any where else. The owner is wonderful, courteous, and very reasonable with price.
2 times now this owner operated joint has bailed me out in a pinch. Fast, quality service for my motorcycle is worth going back even after moving away from the area.
Colket Automotive is 1st rate, fair pricing, honest and they stand behind their work.